Is AI recommending your competitors instead of you?

It describes how often — and how favourably — your business appears when people ask AI tools such as ChatGPT Search, Google AI Overviews, Perplexity or Gemini questions related to what you offer. That includes whether you’re named, where you appear relative to competitors, and whether your website is cited as a source.

We build a set of realistic customer questions for your industry and market, run them manually across selected AI engines, and record whether your brand is mentioned, which competitors appear, and which sources are cited. Because AI answers change with phrasing, location, timing and personalisation, the results are a directional snapshot of a sample — not a complete or permanent measurement.

Yes. The sample audit is free, needs no credit card and comes with no obligation. It covers a focused sample of questions rather than an exhaustive study. If you’d like a deeper analysis afterwards, we can talk about it — but you don’t have to.

No — and you should be cautious of anyone who claims they can. AI systems are controlled by their providers, change frequently and can give different answers to the same question. We can show you what we observe and recommend practical improvements, but no specific recommendation, placement or ranking can be guaranteed.

Sample audits typically examine ChatGPT Search, Google AI Overviews, Perplexity and Gemini, depending on availability in your region and relevance to your customers. MentionTide is independent and is not affiliated with or endorsed by OpenAI, Google or Perplexity.

The automated monitoring platform is in development and there is no release date yet. If you join the founding customer waitlist, we’ll share progress and invite interested businesses to an early pilot. Until then, audits are prepared manually.